Here is a step by step breakdown of what you need to do:

#1 Email MGM’s customer service department at 4you@mgm.com Give them your name, phone number, email address, home address and the titles of the discs that you need remastered.

#2 MGM’s customer service department will then respond to your email with an email of their own. Attached to their email is a UPS tracking label that has MGM’s address on it.

#3 Print out the UPS tracking label and affix it to a box that contains the discs that you need remastering *and* their keepcases. Send them to MGM using the UPS tracking label. If you use their tracking label, you do not have to pay for shipping.
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#4 Wait. MGM expects a 4 to 6 week turnaround on remastering the discs. Newly remastered discs are not currently planned for store shelves, so if you want NSNA on dvd, you’ll have to buy it and then have MGM remaster it.

The Living Daylights and Octopussy both have problems with missing subtitles. Never Say Never Again is missing about 3 to 4 minutes of casino footage. If you have further questions, you can call 1-877-MGM-4YOU.

IN CANADA
The process for returning defective DVDs is a bit different for Canadians. They should e-mail: jennifer.mann@warnerbros.com Warner Bros. send the replacement DVDs out to the customer first. Included with the replacements is a SASE (self addressed stamped envelope) for the customer to return the defectives.